Cookie Policy
This policy explains what cookies are, how Workflo uses them on our website, and what choices you have. By continuing to use our site, you consent to the use of cookies in accordance with this policy.
Last updated: May 2026
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the site owner. First-party cookies are set by us directly. Third-party cookies are set by external services we use, such as analytics or advertising platforms.
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually only set in response to actions you take such as setting your privacy preferences or filling in forms.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| cookie_consent_level | TermsFeed | Stores your cookie consent preferences | 1 year |
| cookie_consent_user_accepted | TermsFeed | Records that you have responded to the cookie consent banner | 1 year |
| cookie_consent_user_consent_token | TermsFeed | Unique token linking your consent record for compliance | 1 year |
| rc::a, rc::c | Google reCAPTCHA | Distinguishes between humans and automated bots on form submissions | Session / Persistent |
Functionality Cookies
These cookies enable enhanced features and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some features may not function properly.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fw_crm_v | Freshchat | Stores a unique visitor identifier so the live chat widget can maintain your conversation history | 1 year |
| fc_* | Freshchat | Stores chat session data, pre-chat form responses, and widget state | Session / 1 year |
Tracking and Analytics Cookies
These cookies allow us to count visits and understand how visitors move around the site, helping us improve how it works. All information is aggregated and anonymous.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Registers a unique identifier used to generate statistical data on how you use the website | 2 years |
| _ga_683LS5LJNE | Google Analytics | Used by GA4 to maintain session state and distinguish between visits | 2 years |
| _clck, _clsk | Microsoft Clarity | Stores a unique user identifier and session information for heatmap and session recording analysis | 1 year / Session |
| CLID, ANONCHK, SM, MR | Microsoft Clarity | Supporting cookies for session recording, click tracking, and scroll-depth measurement | Session / 1 year |
Targeting and Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly but are based on uniquely identifying your browser and internet device.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Stores and tracks conversions when you interact with an advert and subsequently visit the website | 90 days |
| li_sugr, UserMatchHistory, AnalyticsSyncHistory | Used by the LinkedIn Insight Tag to track conversions and build audience segments | 90 days / 30 days | |
| bcookie, lidc, li_fat_id | Browser identification and ad delivery optimisation | 1 year / Session |
Managing Your Preferences
You can change your cookie preferences at any time using the cookie settings link in the footer of our website, or through the preferences panel that appears when you first visit. This allows you to enable or disable each category of cookies individually.
Most browsers also allow you to refuse or delete cookies. The method varies from browser to browser - you can find instructions via your browser's help menu or support website.
If you disable or refuse cookies, some features of the website may become inaccessible or not function properly. Strictly necessary cookies cannot be disabled as they are required for the site to operate.
Changes to This Policy
We may update this cookie policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The most current version will always be available on our website.
Contact Us
If you have any questions about our use of cookies, please contact:
Kirsty Cole
privacy@workflo.solutions
Workflo
Workflo House Unit 16 Shairps Business Park
Houston Ind Estate, Livingston
West Lothian EH54 5FD
Phone: 0330 055 9435